We offer shipping services from USPS and UPS. Shipping quotes will be automatically pulled based on the package size/weight and your location. We send the majority of our packages via USPS Priority Mail. Signature confirmation is included on most orders with a value of $300 or greater (if your order is over $300 and you would like us to waive the signature please leave us a comment at checkout). If you choose the free shipping option available on most orders over $100, your package will be sent using the most cost effective service.
Our Return Policy:
- We do our very best to make sure all of our customers are more than satisfied, but if for some reason a return or exchange is required we will make the process as hassle free as possible. Below are some guidelines to our return policy.
- Return should be initiated within 30 days from the date your order was shipped.
- If you are not happy with your purchase, You will receive the full purchase price less shipping as credit towards anything on the website. For credit back to your original payment method you will be charged a restocking fee of 15% of the item total plus the shipping costs (this is to cover our costs from processing and shipping your package).
- We cannot accept damaged, worn or used goods, all items must be returned in the same condition as when they left our shop.
- All shipping charges are the responsibility of the customer unless a mistake is made on our part or the item is defective, in which case we will pay the shipping.
We ask that you call us or file a return online for a return authorization number before shipping your return, we will not accept returns without a return authorization number.
Send Returns To:
P.O. Box 292
9000 Indian Road NW
Rice, MN 56367