Frequently Asked Questions:
Can my order be cancelled?
Orders can only be cancelled before the transaction cut off time of 4:30pm central time. Once the order has been processed and is labeled as awaiting fulfillment it can no longer be cancelled. At this point the charge has been settled and we have incurred our card processing fees so the order would now be subject to the standard return policy. We ask that you please call us if you wish to try and cancel your order before it is processed. Emails may not be seen in time.
How are knife conditions determined at American Edge?
Prices will be adjusted according to condition, issues, and any missing or extra accessories.
**Please see descriptions to find anything of note**
Brand New: Knives in this category are exactly as new from the factory with no issues. Includes all original paperwork and accessories. Has never been sold to a customer, has never been used, and has never been carried. May have been removed from the box for inspection or to take photos only.
Like New: Knives in this category are as new from the factory. Has never been used or carried. May have been sold to a customer and returned with no issues. Packaging or accessories might have light shelf wear or may be missing. Note: A brand new production knife with a minor factory imperfection that does not inhibit the function of the knife (ie. factory blemish or minor handle crack) may fall under this category.
Pristine: Knives in this category must be flawless, and must have additional characteristics that set them apart from mint. They could have an unusually good fit and finish for example.
Mint: This would be a knife that has never been carried, never sharpened, never used, and does not have problems of any kind. A very old knife that has a few light rust marks but no other issues may be classified as mint (especially those made prior to WWII). The newer the knife gets from there, the less rust specs it must have to maintain its mint status.
Near Mint: There must be nothing wrong with a near mint knife. It should “walk and talk” and must have most of the original finish. Very light sharpening would be acceptable, but the blades must be full. It can have some light rust spots, but no deep rust pits. Some light carry scratches are permitted on the outside as well.
Excellent: Knives in this condition would include solid, lightly used knives. There may be a bit of blade wear (no more than 10%). Some tarnish, minor scratches, and light pitting would be acceptable. Action of the blades and mechanisms should function as normal. All markings should be clear.
Very Good: Knives in this category are generally fairly well used knives. There may be blade wear of up to 25%. The blades should still be sound, but one or more may be slow. The stamping should be readable, but may be faint. The handles may have cracks and wear, but shouldn’t have major chipping. The knife might also have some rust pitting and tarnish.
Good: Knives in good condition must still be useable as a working knife. Blade wear may be between 25-50%. There might be chips in the handle or blade. Blades may be slow with deep pits and rust. You should still be able to make out the maker of the knife by shield or tang stamp.
Poor: A poor knife is generally only good for parts. The blades might be less than 50%, extra lazy or even broken. Tang marks are generally barely legible, and the handles may be chipped.
How to browse our website:
We offer our customers multiple ways to browse our selection of knives. You can search by Manufacturer (Brand). You can search for any keyword in the search bar. You can browse our categories which are divided into styles or types of knives such as Automatic, Tactical, Folding Pocket, Custom, etc. Or you can always give us a call at 320-393-2792 and we would be happy to recommend products based on your needs.
What is American Edge?
American Edge is a family owned and operated internet cutlery business. The name American Edge represents the company’s love for American engineering. We specialize in new production, custom, antique and discontinued knives, however, we offer a wide selection of knives. Our goal is to provide our customers with the specific piece that they are looking for; whether it be a folding, fixed, custom, assisted, tactical, or any other sort of knife they are looking for. American Edge strives to assure that our customers are provided with excellent customer service and the peace of mind in knowing that our knives are in stock.
What kind of knives do you sell?
American Edge offers a wide selection of knives. We specialize in new production, custom, antique, and discontinued knives. We keep knives in stock at our warehouse in Rice, MN. In our stock, you will find an assortment of knives from all categories. We currently have 6,000+ knives on the shelf.
Why should I buy from American Edge as opposed to another company?
Unlike many other companies, American Edge keeps knives in stock as opposed to drop shipping an order from another location. We have been in business for over 25 years and we pride ourselves on our excellent customer service. As a family owned and operated company, American Edge is able to make customers feel warm and welcomed. Since we do get some of our inventory from collectors, we believe that we are able to provide our customers with products that company can't. Our product selection is vast and our love for knives is as well! Buying from American Edge ensures a highly satisfied purchase as well as an unbelievable customer/company relationship.
Who runs www.americanedgeknives.com?
Before there was www.americanedgeknives.com, we were www.jaysknives.com. It wasn’t until 2014 that we received the domain name www.americanedgeknives.com. The online site was originally run by the owner, Jay, and his website designer Jon. With the technology era constantly changing, and Jay’s son, Jordan, getting older, it was time for something new. Since the company has always been called American Edge, we purchased the domain name and revamped the site with the help of Jordan and EY Studios. At the end of the day, the site is family run!
Does American Edge Knives sell anything besides knives?
American Edge not only sells knives, but we also sell knife accessories, self defense supplies, survival items, and a small selection of other products. Our main focus, however, is knives.
What is the quality of the knives that American Edge sells?
The quality of the knives that American Edge sells is dependent on the particular knife. We strive to stock the best quality products and price point is not always an indicator of quality. Prices of knives are often based on the materials used in making them. Now we believe that just because a knife is inexpensive does not mean that it is junk. With that being said however, the old saying says "You get what you pay for" meaning that the more expensive the knife, the better the materials that were used. If you have any questions about the quality of a particular product we would be happy to answer them, just send us an email at email@example.com
Are you an internet only business or do you have a store front?
Jay started this business doing local trade shows and selling knives by appointment out of his home. We now are housed in our own warehouse and showroom. We are located right off of Hwy 10 in Rice, MN near the Oak Hill Golf Club. Our showroom features displays from all of our top manufacturers. All our products are in stock right here at the warehouse so anything you want to look at we will have.
Does your company ship products internationally?
We do ship non-prohibted items worldwide. You must know your local laws before placing an order with us and we cannot be held responsible for confiscation do to the item you ordered being prohibited. There are many places in the world where packages cannot be insured and therefore we cannot be responsible for a package after it is left with the shipping provider. If a package is lost after it has left our warehouse, the only way we would be able to refund your money is if the package gets returned to us or if insurance was available to your destination country. Shipping costs will vary by location and your order total will be updated accordingly. We appreciate all of our customers and we have been successfully shipping products all over the world since we began the website in 2002. Please note all international orders will be heavily scrutinized and you will be asked to provide proper identification and verification. If we do not feel comfortable with the information provided we will either cancel your order or ask you to pay via a more secure method. Thanks we appreciate all of our customers and we hope you will contact with any questions or concerns at firstname.lastname@example.org